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Al Fakher Crown 2 Warranty and After Sales Checklist 2026
Published 2026 · VapeWholesaleHub trade desk
Warranty and after sales handling define the long term reputation of a Crown 2 line.
Distributors reviewing their Crown 2 range usually find that warranty and after sales explains most of the variance in results between accounts.
Keeping a short internal note on warranty and after sales for each SKU pays for itself the first time a dispute arises over the Crown 2.
Why warranty and after sales matters on the Crown 2
A clear dead on arrival policy removes friction for retail partners.
Seasonality interacts with warranty and after sales more than most forecasts allow for, so a rolling review beats an annual one.
Spare parts availability matters more than warranty length in practice.
Reference specification
| Item | Value |
|---|---|
| Model | Crown 2 |
| Brand | Al Fakher |
| Category | Disposable Vapes |
| Battery | 1500 mAh |
| Output range | 5-25 W |
| Capacity | 5.0 ml |
| Charging | USB-C fast charge |
| Coil options | 1.0 / 1.2 ohm |
| Carton quantity | 120 units |
Tracking return reasons feeds directly into the next sourcing decision.
Practical notes for buyers
Freight consolidation changes the answer to warranty and after sales at container scale, which is why small and large buyers reach different conclusions.
Cash flow is the quiet constraint behind warranty and after sales: the cheapest option is rarely the one that frees the most working capital.
Checklist
- Log sell through by account for the first eight weeks.
- Check carton quantities against the commercial invoice line by line.
- Verify that artwork matches the approved compliance template.
- Request batch photographs and a packing list prior to shipment.
- Record the arrival condition with photographs on the day of delivery.
- Retain one sealed sample carton from every batch for reference.
Commercial terms
Currency movement over a ninety day cycle can outweigh the difference between two competing quotations.
Currency movement over a ninety day cycle can outweigh the difference between two competing quotations.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (61 units) | Tier 1 | 30-45 days |
| Pallet (1503 units) | Tier 2 | 7-12 days |
| Container (16493 units) | Tier 3 | 7-12 days |
Frequently asked questions
What warranty applies to Crown 2?
Most suppliers cover manufacturing defects for a defined period, excluding consumables and physical damage.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Can packaging be adjusted for our market?
Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.
Final word
If only one thing changes after reading this, let it be the habit of checking warranty and after sales before reordering.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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