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Al Fakher Gold Warranty and After Sales Checklist 2026
Published 2026 · VapeWholesaleHub trade desk
Warranty and after sales handling define the long term reputation of a Gold line.
The Gold has settled into a stable position in the range, which makes warranty and after sales the natural next question for distributors.
Documentation is not paperwork for its own sake; on warranty and after sales it is the difference between a clean clearance and a delayed one.
Why warranty and after sales matters on the Gold
A clear dead on arrival policy removes friction for retail partners.
Shops that receive a short briefing on warranty and after sales convert noticeably better than shops that only receive stock.
Spare parts availability matters more than warranty length in practice.
Reference specification
| Item | Value |
|---|---|
| Model | Gold |
| Brand | Al Fakher |
| Category | Disposable Vapes |
| Battery | 500 mAh |
| Output range | 10-25 W |
| Capacity | 3.0 ml |
| Charging | USB-C 1A |
| Coil options | 1.0 / 1.2 ohm |
| Carton quantity | 100 units |
Tracking return reasons feeds directly into the next sourcing decision.
Practical notes for buyers
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Gold.
A written internal standard for warranty and after sales makes onboarding new account managers far quicker and reduces avoidable errors.
Checklist
- Log sell through by account for the first eight weeks.
- Check carton quantities against the commercial invoice line by line.
- Confirm the exact configuration in writing before the deposit is paid.
- Retain one sealed sample carton from every batch for reference.
- Record the arrival condition with photographs on the day of delivery.
- Verify that artwork matches the approved compliance template.
Commercial terms
Lead times are a function of component availability as much as factory capacity, so buffers should reflect both.
Lead times are a function of component availability as much as factory capacity, so buffers should reflect both.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (94 units) | Tier 1 | 21-30 days |
| Pallet (1216 units) | Tier 2 | 7-12 days |
| Container (12317 units) | Tier 3 | 7-12 days |
Frequently asked questions
What warranty applies to Gold?
Most suppliers cover manufacturing defects for a defined period, excluding consumables and physical damage.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
How quickly can a repeat order be produced?
For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
Final word
The buyers who do this well are not luckier; they are simply more consistent about the basics.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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