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Al Fakher Mint 2 Warranty and After Sales Checklist 2026
Published 2026 · VapeWholesaleHub trade desk

Warranty and after sales handling define the long term reputation of a Mint 2 line.
Distributors reviewing their Mint 2 range usually find that warranty and after sales explains most of the variance in results between accounts.
Consistency across batches matters more than peak performance for Mint 2, and warranty and after sales is where inconsistency first appears.
Why warranty and after sales matters on the Mint 2
A clear dead on arrival policy removes friction for retail partners.
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Mint 2.
Spare parts availability matters more than warranty length in practice.
Reference specification
| Item | Value |
|---|---|
| Model | Mint 2 |
| Brand | Al Fakher |
| Category | Disposable Vapes |
| Battery | 500 mAh |
| Output range | 10-25 W |
| Capacity | 5.0 ml |
| Charging | Magnetic dock |
| Coil options | 1.0 / 1.2 ohm |
| Carton quantity | 100 units |
Tracking return reasons feeds directly into the next sourcing decision.
Practical notes for buyers
Shops that receive a short briefing on warranty and after sales convert noticeably better than shops that only receive stock.
Where two suppliers look identical on price, warranty and after sales is usually the variable that separates them over a full year.
Checklist
- Retain one sealed sample carton from every batch for reference.
- Agree in advance who pays for return freight on a defect claim.
- Request batch photographs and a packing list prior to shipment.
- Confirm the exact configuration in writing before the deposit is paid.
- Verify that artwork matches the approved compliance template.
- Keep certificates current and filed against the exact model name.
Commercial terms
Currency movement over a ninety day cycle can outweigh the difference between two competing quotations.
Freight terms should be named explicitly, because an unclear incoterm is the fastest way to lose a relationship.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (172 units) | Tier 1 | 30-45 days |
| Pallet (1127 units) | Tier 2 | 21-30 days |
| Container (6579 units) | Tier 3 | 21-30 days |
Frequently asked questions
What warranty applies to Mint 2?
Most suppliers cover manufacturing defects for a defined period, excluding consumables and physical damage.
Is documentation provided for customs?
Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.
How quickly can a repeat order be produced?
For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Final word
The buyers who do this well are not luckier; they are simply more consistent about the basics.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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