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Al Fakher Ultra 2 Warranty and After Sales
Published 2026 · VapeWholesaleHub trade desk
Warranty and after sales handling define the long term reputation of a Ultra 2 line.
What follows is a practical view of warranty and after sales for the Ultra 2, written for people who place repeat orders rather than one off buys.
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Ultra 2.
Why warranty and after sales matters on the Ultra 2
A clear dead on arrival policy removes friction for retail partners.
Retail staff rarely ask about warranty and after sales directly, but their questions almost always lead back to it.
Spare parts availability matters more than warranty length in practice.
Reference specification
| Item | Value |
|---|---|
| Model | Ultra 2 |
| Brand | Al Fakher |
| Category | Disposable Vapes |
| Battery | 1300 mAh |
| Output range | 10-80 W |
| Capacity | 2.0 ml |
| Charging | USB-C fast charge |
| Coil options | 0.8 / 1.2 ohm |
| Carton quantity | 100 units |
Tracking return reasons feeds directly into the next sourcing decision.
Practical notes for buyers
Cash flow is the quiet constraint behind warranty and after sales: the cheapest option is rarely the one that frees the most working capital.
Keeping a short internal note on warranty and after sales for each SKU pays for itself the first time a dispute arises over the Ultra 2.
Checklist
- Review the reorder point after one full selling cycle.
- Verify that artwork matches the approved compliance template.
- Check carton quantities against the commercial invoice line by line.
- Agree in advance who pays for return freight on a defect claim.
- Request batch photographs and a packing list prior to shipment.
- Confirm the exact configuration in writing before the deposit is paid.
Commercial terms
Most long running accounts settle into a rhythm of monthly top ups with one larger seasonal build per year.
Most long running accounts settle into a rhythm of monthly top ups with one larger seasonal build per year.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (101 units) | Tier 1 | 30-45 days |
| Pallet (1565 units) | Tier 2 | 21-30 days |
| Container (11350 units) | Tier 3 | 30-45 days |
Frequently asked questions
What warranty applies to Ultra 2?
Most suppliers cover manufacturing defects for a defined period, excluding consumables and physical damage.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Final word
A short quarterly review of these points will keep the Ultra 2 range healthy without consuming the week.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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