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Returns and Credit Notes Guide for Al Fakher Max 4

Published 2026 · VapeWholesaleHub trade desk

A clear returns and credit process on Max 4 protects the relationship when something goes wrong.

Distributors reviewing their Max 4 range usually find that returns and credit notes explains most of the variance in results between accounts.

In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Max 4.

Why returns and credit notes matters on the Max 4

Distinguish between a defect claim and a change of mind before agreeing any action.

Keeping a short internal note on returns and credit notes for each SKU pays for itself the first time a dispute arises over the Max 4.

Credit notes should reference the original invoice line to keep accounting clean.

Reference specification

Item	Value
Model	Max 4
Brand	Al Fakher
Category	Disposable Vapes
Battery	1100 mAh
Output range	8-30 W
Capacity	2.0 ml
Charging	USB-C fast charge
Coil options	0.6 / 0.8 / 1.0 ohm
Carton quantity	240 units

Agreeing who pays return freight in advance avoids most disputes.

Practical notes for buyers

Shops that receive a short briefing on returns and credit notes convert noticeably better than shops that only receive stock.

The most common mistake is optimising for the first order instead of the fourth, which is where Max 4 economics actually settle.

Checklist

Confirm the exact configuration in writing before the deposit is paid.
Keep certificates current and filed against the exact model name.
Record the arrival condition with photographs on the day of delivery.
Request batch photographs and a packing list prior to shipment.
Log sell through by account for the first eight weeks.
Verify that artwork matches the approved compliance template.

Commercial terms

Currency movement over a ninety day cycle can outweigh the difference between two competing quotations.

Most long running accounts settle into a rhythm of monthly top ups with one larger seasonal build per year.

Volume tier	Indicative unit level	Lead time
Carton (129 units)	Tier 1	14-21 days
Pallet (1821 units)	Tier 2	30-45 days
Container (10324 units)	Tier 3	30-45 days

All figures above are indicative working ranges used for planning. Final specification and commercial terms are confirmed in writing before any deposit.

Frequently asked questions

Who pays return freight on a Max 4 defect claim?

For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.

Is documentation provided for customs?

Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.

Can packaging be adjusted for our market?

Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.

How quickly can a repeat order be produced?

For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.

Final word

The buyers who do this well are not luckier; they are simply more consistent about the basics.

Trade enquiry

Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.

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